“You were spot on about her personality, she’s like a bee on honey when it comes to getting things done! Incredibly proactive, super sweet, and always willing to help. It’s rare to find someone with that kind of work ethic and attitude. She’s been a huge asset to our clinic!”
“What an incredible upgrade, seriously. From day one, she’s brought creativity, professionalism, and an energy that completely transformed how we operate. She doesn’t just complete tasks, she adds value, solves problems, and fits right in like she’s been with us for years. Thank you for placing her on our account, she’s that good.”
“He’s a total lifesaver — no exaggeration. I don’t know how we ever managed without him. He just gets it. He’s sharp, dependable, and somehow always one step ahead of what we need. Honestly? We’re spoiled now. I joke with my team that he’s our secret weapon, but it’s kind of true.”
“I was seriously about to burn out. Between intake, follow-ups, and trying to keep my calendar straight, I barely had time to breathe. My VA from ClinicPulse? She’s on top of everything, super friendly, and just gets it. Now I actually feel like I can focus on my clients again.”
“We’ve used VAs before, but this has been a whole different experience. ClinicPulse clearly trains their people well, our VA feels like she’s part of the team. No hand-holding, no back-and-forth. She jumped in, picked up our systems fast, and has been killing it since day one.”
“Not gonna lie, I was nervous about hiring a VA. But ClinicPulse made it easy. Everything was smooth, professional, and super secure. Our VA is sharp, reliable, and honestly just awesome to work with.”
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FAQ
Frequently Asked Questions
Not Sure Yet?
We know it’s a big deal to bring someone into your practice — even virtually. That’s why every VA we place is trained, vetted, and ready to support your care with compassion and professionalism.
All Clinic Pulse VAs are trained in HIPAA standards as part of their onboarding and certified before placement. For added security, we offer optional Amazon WorkSpaces — a virtual desktop environment that keeps all PHI off the VA’s local device. Your clinic’s compliance is our top priority.
We only hire VAs with at least 2 years of experience in a healthcare setting and most have a healthcare-related degree (nursing, public health, psychology, etc.). Many have worked directly with EHR systems, handled intake coordination, or supported behavioral health practices. You’re not getting a generalist — you’re getting a pro.
If your VA isn’t the right fit, we’ll work with you to understand what’s not working and rematch you with a better-fit candidate at no additional cost. We typically present two carefully vetted VA options at the start, so we have a backup ready just in case.
Our goal isn’t just to fill a seat — it’s to find someone who integrates smoothly into your workflow, communicates well, and makes your life easier. We take feedback seriously and move fast to make things right.
All of our virtual assistants are full-time professionals based in the Philippines — each one with at least 2 years of healthcare experience, fluent English, and HIPAA certification. Many hold nursing or medical degrees, making them the perfect fit for behavioral health clinics.
3-month initial commitment, paid monthly; then we go month-to-month. We ask for a 30 day notice of termination.
Yes — but because we’ve invested heavily in sourcing, screening, and training our VAs, a buyout fee applies if you wish to hire them outside of ClinicPulse.ai.
We offer a transparent VA buyout option, which allows clients to take over the VA’s contract directly.
This fee protects the integrity of our business model, compensates for backend infrastructure, and ensures fairness to all parties.